September 30, 2012

Fighting for Better Quality: The Value of Glass Compliance Audits

If you are a responsible glass industry player, then you, most probably, know how essential it is to comply with industry requirements and regulations. Most likely, you have faced difficulties balancing your legal and business needs. However, as a responsible business entity, you do everything possible and impossible to ensure that your products and services…

Glass Industry and Marketing Research: Why Bother?

We have already talked about the role which customer satisfaction plays in the overall success of the glass business. We have provided recommendations to glass manufacturers and services providers to help them measure changes in customer satisfaction and respond to them accordingly. Chandler glass repair has some experience measuring and monitoring customer satisfaction. However, today,…