Glass Industry and Marketing Research: Why Bother?

We have already talked about the role which customer satisfaction plays in the overall success of the glass business. We have provided recommendations to glass manufacturers and services providers to help them measure changes in customer satisfaction and respond to them accordingly. Chandler glass repair has some experience measuring and monitoring customer satisfaction. However, today,…

Glass saftey

Your window broke.  It’s laying in pieces all over the floor and the kids with the bb gun are already down the street and around the corner.  You bend down to start picking up the pieces – but wait.  Look at those pieces.  Are they little cubes or do the pieces have large jagged edges? …

What the heck are muttons?

Glass King What the heck are muttons?  We’re not talking about sheep meat here, we’re talking glass!  Muttons are the bars that go horizonally, vertically, or both forming a grid on windows.  Wood, composite, or metal is attached to the muttons to form panes.  The glass can be separate smaller panes that are inset, or…

Solarban 60 Buy PPG

Ever look at your windows from the outside and see a slight purple tint or sheen to them?  It’s a specialty coated glass assembly unit that PPG makes called Solarban 60.  It’s been commonly used by builders in newer homes, especially in warmer climates.  It blocks sixty percent more heat than plain glass windows while…

Customer Satisfaction in Glass Industry

We spend a lot of time speaking about the most important technical aspects of the glass industry. However, we rarely focus on the non-technical elements of successful performance in glass manufacturing. Customer satisfaction is the foundational pillar of profitability and sustained competitiveness among glass producers, and Chandler glass repair professionals have some knowledge of customer…

Glass Recycling Results

We all know how important it is to have glass products recycled properly. This is why, Glass Repair Chandler has decided to address this topic in more detail. With this in mind, we have turned to one of the most interesting and reliable sources of glass industry information, the Glass Packaging Institute (GPI), and the…